Privacy Policy

Last updated: December 13, 2025

TRONYFI Global operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a secure and reliable shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how TRONYFI Global collects, uses, discloses, and safeguards your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies, relates to, or can reasonably be linked to you. It does not include anonymized or de-identified information.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details: name, email address, phone number, billing and shipping address
  • Payment information: payment method details and transaction information (processed securely by third-party payment providers)
  • Account information: account credentials, preferences, and settings (if applicable)
  • Transaction data: products viewed, added to cart, purchased, returned, or exchanged
  • Communications: information you provide when contacting customer support
  • Device & usage data: IP address, browser type, device identifiers, and usage activity

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you place orders, contact us, or use the Services
  • Automatically through the website via cookies and similar technologies
  • From service providers (such as payment processors and logistics partners)
  • From Shopify, which supports our store operations

How We Use Personal Information

We use personal information for the following purposes:

  • To process and fulfill orders, payments, deliveries, returns, and exchanges
  • To communicate with customers regarding orders, inquiries, or support requests
  • To manage and improve website functionality and user experience
  • To prevent fraud, ensure security, and protect the integrity of our Services
  • To comply with applicable legal and regulatory obligations

How We Share Personal Information

TRONYFI Global does not sell or rent personal information.

We may share personal information only when necessary with:

  • Payment service providers to process transactions securely
  • Shipping and logistics partners to deliver orders
  • Shopify, as our e-commerce platform provider
  • Legal or regulatory authorities, when required by law

All third parties are required to handle personal information securely and lawfully.

Relationship with Shopify

Our store is hosted on Shopify, which processes certain personal information to support and improve the Services.
Information submitted through the website may be transmitted to Shopify and its affiliated service providers, including those located outside your country of residence.

For more information on how Shopify handles personal data, please review the Shopify Consumer Privacy Policy at:
https://privacy.shopify.com

Cookies

We use cookies and similar technologies to enhance website performance and improve user experience.
You may disable cookies through your browser settings; however, some features of the Services may not function properly as a result.

Children’s Privacy

The Services are not intended for use by individuals under the age of majority.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Data Security & Retention

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no security system is completely secure, and we cannot guarantee absolute protection.

Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction or deletion of personal information
  • The right to withdraw consent where applicable
  • The right to manage marketing communication preferences

To exercise these rights, please contact us using the details below.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence.
Where required, such transfers are protected using appropriate safeguards in accordance with applicable data protection laws.

Changes to This Privacy Policy

TRONYFI Global may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or operational needs.
The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Store Name: TRONYFI Global
Phone: +965 6633 8704
Email: support@tronyfi.com
Address: Block 1, Street 17, Building 68, Shuwaikh Industrial 2, 13017, Kuwait