Privacy policy

Last Updated: December 27, 2025

TRONYFI Global Company operates the store and the website (www.tronyfi.com), including all related information, content, features, tools, products, and services (collectively referred to as the “Services”), for the purpose of providing a reliable and secure online shopping experience for customers.
The TRONYFI store is operated through the Shopify platform, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, process, and share your personal information when you visit the website, use the Services, make a purchase, or communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of personal information.

By using any of the Services, you acknowledge that you have read and understood this Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you.
This does not include anonymous or de-identified information.

Depending on how you use the Services and the applicable laws, we may collect or process the following categories:

1. Contact Information

  • Name
  • Residential address
  • Billing address
  • Shipping address
  • Phone number
  • Email address

2. Financial Information

  • Debit or credit card information
  • Payment and transaction details
  • Payment confirmations

- Payments are processed through secure payment service providers, and we do not store card details on our servers.

3. Account Information

  • Username
  • Password
  • Preferences and settings

4. Transaction Information

  • Products viewed or added to the cart
  • Purchases, returns, exchanges, or cancellations
  • Previous transaction history

5. Communications With Us

  • Any information you provide when contacting customer service

6. Device Information

  • Device and browser type
  • IP address
  • Other technical identifiers

7. Usage Information

  • How and when the website is used
  • Pages viewed
  • Interaction with website content

Sources of Personal Information

We may collect your information from the following sources:

  • Directly from you when creating an account or placing an order
  • Automatically through the website and cookies
  • Service providers acting on our behalf
  • Partners or third parties where legally permitted

How We Use Your Personal Information

We use personal information for the following purposes:

1. Providing and Improving Services

  • Processing orders and payments
  • Managing shipping and delivery
  • Account management
  • Personalizing the shopping experience

2. Marketing and Advertising

  • Sending offers or updates (with the option to opt out)
  • Displaying advertisements related to the Services

3. Security and Fraud Prevention

  • Protecting accounts
  • Detecting unlawful activities

4. Communication

  • Customer support
  • Responding to inquiries

5. Legal Compliance

  • Meeting legal requirements
  • Responding to official requests

Sharing Personal Information

TRONYFI Global Company does not sell or rent your personal data.

Information may be shared only when necessary with:

  • Shopify platform
  • Payment service providers
  • Shipping and delivery companies
  • Official authorities upon lawful request

Relationship With Shopify

The store is hosted on Shopify, which may collect and process certain information to operate and improve the Services.
Data may be transferred outside the State of Kuwait in accordance with applicable data protection regulations.

For more information:

  • Shopify Consumer Privacy Policy
  • Shopify Privacy Portal

Third-Party Websites and Links

The website may contain links to external websites.
We are not responsible for the privacy or security practices of those websites.

Children’s Data

The Services are not directed to minors, and we do not knowingly collect their data.
If a child’s data has been provided, a parent or guardian may contact us to request deletion.

Data Security and Retention

We apply appropriate security measures to protect data; however, no security method is 100% guaranteed.

We retain information only for as long as necessary to:

  • Provide the Services
  • Comply with legal obligations
  • Manage accounts

Your Rights and Choices

Your rights may include:

  • Accessing your data
  • Requesting correction or deletion
  • Managing marketing communications
  • We may request identity verification before processing requests.

Complaints

You may contact us regarding any privacy-related complaints, and you may have the right to contact the relevant data protection authority.

International Data Transfers

Data may be transferred outside your country of residence in compliance with approved legal mechanisms.

Changes to This Privacy Policy

We may update this Policy from time to time. The updated version will be published with a revised “Last Updated” date.

Contact Us

For any questions regarding this Privacy Policy or your rights:

Phone Number: ‎+965 6633 8704
Email Address: support@tronyfi.com

Address:
Block 1, Street 17, Building 68,
Shuwaikh Industrial 2, 13017,
Al Asimah, Kuwait.

Note: The headquarters is dedicated to administrative and logistics operations only and does not receive walk-in visits. All orders are placed through our website.