Cancellation policy

At Tronyfi, we aim to provide clear and transparent order cancellation terms.

Order Cancellations

• Orders may be cancelled only before they are shipped.
• Once an order has been processed and shipped, cancellation is no longer possible.

If an order has already been shipped, it must follow our ( Returns & Refunds Policy ) after delivery.

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Important Notes

• Cancellation requests are subject to the current status of the order.
• We recommend contacting our support team as soon as possible if you wish to cancel an order.

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Contact Information

If you need assistance with an order cancellation request, please contact our customer support team:

Email: support@tronyfi.com
Phone: +965 6633 8704

Customer support hours:
Saturday to Thursday — 9:00 AM to 5:00 PM
Average response time: 24 hours